Corporate & Community SIM Range Rental

Cancellation Policy

FrontLine Academy SIM Range Rental Policy Payment & Reservations Full payment (100%) is required at the time of booking to secure a SIM Range Rental reservation. Reservations are not confirmed until payment has been received in full. Any additional services, approved rental extensions, or applicable mobile transportation fees must be paid before the event. Cancellation & Refund Policy 7 or more days before the reservation: Full refund. 3–6 days before the reservation: 50% refund of the rental payment. Less than 72 hours before the reservation: No refund. No-shows: No refund will be issued. Rescheduling Customers may reschedule their reservation one time with at least 48 hours' notice, subject to availability. Rescheduling requests made within 48 hours of the reservation are not guaranteed. Waivers & Safety Requirements All participants must complete FrontLine Academy's SIMULATOR WAIVER before participating. Minors require authorization from a parent or legal guardian. No live firearms, ammunition, alcohol, or participation while impaired are permitted in the simulator facility. All participants must follow FrontLine Academy's safety instructions. Rental Time & Responsibilities Rental time begins and ends at the scheduled times. Setup, decorations, and cleanup must be completed within the reserved rental period unless otherwise approved. Renters are responsible for damage resulting from misuse of equipment, subject to applicable law and the rental agreement. Mobile SIM Range Rentals Mobile rentals require prior approval and additional transportation and setup fees. The event location must meet FrontLine Academy's equipment, electrical, space, and safety requirements. FrontLine Academy Cancellations If FrontLine Academy must cancel a reservation, customers may choose a full refund or reschedule to an available date. Agreement By completing a reservation, the customer acknowledges and agrees to FrontLine Academy's SIM Range Rental Agreement & Policies, including the full-payment requirement, cancellation terms, waiver requirements, and safety rules.